Brighton (VIC) – New Speech Pathology clinic opening in August – No Waitlist!

Mudgeeraba – New Speech and OT appointments now available 

Contact us now to secure your spot!





Telehealth offers a convenient way to receive evidence-based therapy remotely. By engaging in activities within your child’s environment, you are more likely to be able to replicate the activity and foster improvements.
wpf video call

Where your therapist uses a simple video service via the internet on your computer,
remotely delivered intervention directly to your home.

Delivering therapy easily via the internet

Telehealth is a great option for families who are unable to regularly attend in-clinic sessions for various reasons. Even though you won’t be coming into Ladybug House, therapy will continue to be evidence-based and work towards your child’s goals. Telehealth sessions often incorporate a child’s own resources in their natural environment, which can lead to more confidence completing home practice and more opportunities for them to reach their goals!

Benefits of Telehealth


Get a glimpse behind the scenes to discover what our therapists and clients are working on during their therapy sessions

How we work

We welcome self-managed and plan-managed clients from NDIS, Medicare (including Chronic Disease Management Plan and Helping Children with Autism), clients using private health insurance and private payment.


Initial Assessment

Aimed at building rapport and gathering valuable insight into your child’s strengths and challenges.


Feedback and Goal-Setting

Discuss our assessment findings and collaborate with you to set goals based on the assessment results.


Therapy Plan

Based on your child’s individual needs, we will determine appropriate therapy approaches, time frames and frequency.

Therapy Plan recommendations may include 1:1 sessions, off-site visits, parent training, small group sessions or resource packs.


We accept the following:

  • NDIS Self-Managed and Plan-Managed participants
  • Private Health Insurance
  • Medicare (Chronic Disease Management Plan or Helping Children with Autism plan)
  • Private payment

No referral is necessary to see any of the practitioners at Ladybug House. However, a Medicare rebate may be applicable if you have a Chronic Disease Management Plan or Helping Children with Autism plan.

Yes, parking is available at the clinic for your convenience.

During your initial appointment, your allocated therapist will focus on the following key areas:

Case History: The therapist will start by discussing general questions about your child’s development and background to better understand their unique needs.

Assessment: The therapist will conduct an informal assessment to gather valuable insights into your child’s strengths and challenges.

Building Rapport: We understand that trust and comfort are essential. We’ll work to establish a positive rapport with both you and your child.

Service Agreement and Goal Setting: We’ll discuss our service agreement and collaborate with you to set goals based on the assessment results.

Therapy Time Frames: Based on your child’s individual needs, we’ll determine the appropriate therapy time frames and frequency.

Planning for Future Sessions: Together, we’ll outline a plan for upcoming therapy sessions and set expectations for the journey ahead.

Guidance and Questions: Feel free to ask any questions you may have during this session. We’re here to provide guidance and support every step of the way.

If you need to cancel an appointment, we ask that you cancel BEFORE 3pm the day prior to the appointment and no Cancellation Fee will be charged. You may be offered fee paying options such as Telehealth, a Resource Pack or a Goal Writing Session in place of the cancelled appointment to ensure your child’s therapy continuity.

A Late Cancellation is when you cancel AFTER 3pm the day prior to the scheduled appointment and the full session fee is charged.

Please see our full cancellation policy here.

If you are running late to an appointment we kindly ask that you contact our reception team to provide an estimated arrival time. If you fail to arrive for a session (No show), or if you are more than 20 minutes late, the session will be canceled and a Late Cancellation fee will apply.

We understand there will be times when you need to take a break from therapy. If you need to cancel more than 2 therapy sessions in a row, we kindly ask that you take a break of 5 sessions to allow other families the opportunity to participate in a block of therapy while we hold your child’s ongoing appointment time. Please see our Therapy Break Policy for more information.

At Ladybug House, we provide the convenience of telehealth services. If you wish to convert a scheduled face-to-face session to a telehealth session, please notify us in advance to facilitate proper planning.

Requesting Telehealth: To request a telehealth session, submit your request to your child’s therapist or the admin team no later than 3pm on the day preceding your appointment. This allows us to accommodate your request effectively. Failure to submit your request by the specified time may result in the application of our cancellation policy if you are unable to attend the in-person session.

At Ladybug House, the health and safety of our staff and clients are of highest importance.

Attendance Guidelines: To maintain a safe environment, we kindly request that you refrain from entering the clinic if you or your child exhibit apparent symptoms of illness. If you suspect illness or feel unwell, please contact the clinic promptly to discuss alternative therapy options. Please note that, in line with our cancellation policy, requests for changing to telehealth must be made prior to 3pm on the day before your scheduled appointment.

Safety Measures: If you present with visible signs of illness that may pose a risk to others or compromise the safety of our clinic, our reception staff may request you to take precautionary measures. This could include wearing a mask, waiting in your car, or leaving the clinic premises to seek medical care if necessary. In these circumstances, your child’s appointment may be immediately stopped and converted into a Resource Pack.

Memberships & accreditations

Ladybug House supports and abides by the Speech Pathology Australia Code of Ethics, Occupational Therapy Australia Code of Ethics, National Code of Conduct (QLD), and the National Code of Conduct (VIC)

Speech Pathology Australia 1
Occupational Therapy Australia 1

Latest News

IMG 8248

Our Melbourne team recently completed their First Aid and CPR training. Working in a healthcare setting, we want to equip our team with the skills and knowledge to handle emergency situations should they arise.

Lindsay & Harvey

Lindsay and Erin have both been part of Ladybug House for over 7 years. They bring with them a wealth of knowledge and experience and have been instrumental in shaping the Ladybug House culture. Being

Ladybug House

We have been working behind the scenes with our current and past graduates to see how we can make our 2024 Graduate Program even better. Just as we aim to provide specialised support for children

Contact Us

Our friendly team are here to help if you would like to book an appointment or to answer any questions.

Melbourne, Victoria

158-160 Milleara Road
Keilor East VIC 3033

03 9331 0720


Opening August 2024 – Speech Pathology Only

202-204 Bay St
Brighton VIC 3186

03 9101 1151

Gold Coast, Queensland

1/75 Railway Street
Mudgeeraba QLD 4213

07 5613 3000

Send us a message

Our team will endeavour to respond within 48 hours.