You're in great hands

We make sure all our new patients feel welcome, safe, and taken care of. On your first visit we'll need you to fill out a few forms that cover your privacy and medicare details (where required) so please arrive 10 minutes early.

Our privacy policy is here.

The therapist will usually complete a formal or informal assessment as required and take some background information. 

Payment is taken at end of each session. All fees are communicated to you prior to your visit, so make sure you ask before coming along if you are unsure.

We have a cancellation policy which can be read here. We know that life is sometimes unpredictable, but if we get less than 4 hours notice we will need to charge as all our therapists prepare the session in advance.


Do I need a referral?

No referral is necessary to see any of the practitioners at Ladybug House. However, a Medicare rebate may be applicable if you do get a referral from a GP. 

Accepted Payment :

  • Private Health Insurance
  • Medicare
  • HCWA
  • Better Start
  • Credit Cards except Amex and Diners
  • Cash (please bring correct amount)